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Returns

Lola May's Return Policy:

Make sure to return your item within 7 business days from when you received your order. Returns postmarked more than 7 business days from original delivery will not be eligible for a full refund.

Please make sure your items are returned new, unused and with all Lola May's and designer garment tags still attached. Please send a copy of the order invoice or receipt. Returns that do not meet our policy may not be accepted and sent back to the customer. 

Returns can be made in store, or via your preferred shipping method.

Items discounted 40% or more are Final Sale

Jewelry and Undergarments are Final Sale

Holiday gifts purchased between November 15th and December 24th must be returned no later than January 7th, for store credit only.

We reserve the right to deny a full refund if merchandise is sent back in unfavorable condition. Original shipping charges are non-refundable. Please feel free to contact us if you have any questions.

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